Deleting your account
Delete it from inside the app
Deleting your account takes a few seconds and does not require contacting us:
- Open Unspace and go to Settings
- Scroll to the bottom and choose Delete account
- Confirm — the account is closed immediately
If you only want a break, Deactivate account in the same place hides your profile without erasing anything, and you can come back later.
What gets deleted
Your profile, posts, Diary entries, comments, wall messages, uploaded media, follows and messages are removed or anonymised within 30 days.
Two things survive, and only for as long as the law or safety requires:
- purchase records, which Estonian accounting law requires us to keep
- moderation records where an account was banned, so that the same person cannot immediately return
Your subscription
Unspace Premium is billed by the app store you bought it in, so deleting your account does not cancel it. Cancel it before you delete the account, otherwise it keeps renewing:
- iPhone or iPad: App Store → your name → Subscriptions
- Android: Google Play → your profile picture → Payments & subscriptions → Subscriptions
Deleting only some of your data
You do not have to delete the whole account to remove your content. Inside the app you can delete individual posts, Diary entries, comments, wall messages and uploaded photos at any time, and each deletion is permanent.
If you want us to erase something you cannot reach yourself, write to unspaceapp@gmail.com from the email address on the account and say what should be removed. We answer data requests within 30 days.
If you cannot get into the app
Write to unspaceapp@gmail.com from the email address on the account and we will delete it for you.